Human Factors has been a common ‘buzz-term’ in healthcare – but what is it really about? Is commercial aviation the most appropriate model for healthcare? This engaging and informative course will introduce a variety of perspectives on Human Factors, in particular clarifying how it can apply to healthcare and improving patient safety.
“All health-care workers need to have a basic understanding of human factors principles. Health-care workers who do not understand the basics of human factors are like infection control professionals not knowing about microbiology.”World Health Organisation
Why you should take this course
- Understand the concept of Systems Thinking and Models of Safety – looking beyond the individual and the flawed concept of ‘Human Error’
- Gain an introduction to Human Capabilities & Limitations & how those influence quality and safety of care – how humans can be Heroes and Hazards
- Be able to unpick the nature of human fallibility and why practice does not always make perfect
- Have the knowledge to proactively contribute to the safety culture in your organisation
- Be able to recognise error-provoking conditions and influence your systems of work
- Understand the relationship between stress and performance/risk of error
- Take away a tangible tool for understanding the relationship between our physiological needs and performance – do we set ourselves up to fail?
- Understand strategies to optimise High Performance Team-working with ad hoc teams
What previous attendees have said…
“Superb delivery of a supremely relevant subject, which should be mandatory training through all realms of healthcare – it has totally inspired me to put into effect much of what has been taught. Really excellent – makes me want to learn more and pass on these nuggets to everyone! So much learnt about self, others, prevention of errors – too much to say – the whole course is highly relevant.”Dr Samantha Anthony, Associate Specialist (Dermatology, West Hertfordshire NHS Trust )