Human Factors & Performance Science

What is Human Factors and why does it matter?

“Enhancing clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities and application of that knowledge in clinical settings.”
Dr Ken Catchpole – Professor of Human Factors at Medical University of South Carolina

Human Factors & Ergonomics has been highlighted as a key area for development in the NHS in order to improve patient safety. In response to the findings from the Mid Staffordshire NHS Foundation Trust Public Inquiry 2013, outlined in the Francis report, and the recommendations that were drawn from the Berwick, Winterbourne and Keogh reports, the National Quality Board (NQB) developed a Concordat which emphasises the importance of applying Human Factors in healthcare to significantly improve the quality of care for patients. Awareness of HFE in healthcare can help you to:

  • Understand why healthcare staff make errors, and which ‘systems factors’ threaten patient safety
  • Improve safety culture of teams and organisations
  • Improve the design of healthcare and equipment
  • Identify causational factors of patient harm and predict/prevent future harm
  • Enhance teamwork and improve communication between healthcare staff

Creating High Performing Teams is a discipline in its own right, with decades of research & methodologies created in the field of elite sport.

Performance Science

 “Performance science is the multidisciplinary study of human performance. It draws together methodologies across numerous scientific disciplines, including those of biomechanics, economics, physiology, psychology, and sociology, to understand the fundamental skills, mechanisms, and outcomes of performance activities and experiences. It carries implications for various domains of skilled human activity, often performed under extreme stress and/or under the scrutiny of audiences or evaluators. These include performances across the arts, sport, education, and business, particularly those occupations involving the delivery of highly trained skills such as in surgery and management”.
– Wikipedia Definition

Medled’s approach balances the focus of design and people – bringing together the best of Human Factors & Ergonomics and Performance Science, along with other complementary disciplines. Our blended approach and diverse team of experts in their field is truly unique – find out more about our Team and High Performance Training.