Human Factors & Quality Improvement (2 days)

Combining Quality Improvement methodology with the underlying principles of Human Factors & Performance Science

Anyone undertaking or supervising QI activities

  • Unique introduction to Human Factors Science and Quality Improvement Methodology
  • Understanding what is meant by Systems Thinking
  • Be able to differentiate types of data in healthcare
  • Dealing with variation in data
  • Understanding the psychology of change
  • Be able to run run-charts, PDSA cycles and other QI methods of tracking change
  • What needs to change and how do we get there?

“Great mix of games/activities & examples to support learning theme. I thought that having a practicing clinician involved was an excellent idea”.
Senior Clinical Supervisor, Western Health & Social Care Trust (Northern Ireland)

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