Accredited by Chartered Institute of Ergonomics & Human Factors- 1-day course
- Up to 25 participants
- Practical tools to take away
- Evidence-based, utilising cutting edge safety & performance science
- Interactive activities
- Suitable for all Healthcare Professionals, both clinical and non-clinical
- Applicable to all departments and Multi-disciplinary teams
- Understand the concept of Systems Thinking and Models of Safety – looking beyond the individual and the flawed concept of ‘Human Error’
- Gain an introduction to Human Capabilities & Limitations & how those influence quality and safety of care – how humans can be Heroes and Hazards
- Be able to unpick the nature of human fallibility and why practice does not always make perfect
- Have the knowledge to proactively contribute to the safety culture in your organisation
- Be able to recognise error-provoking conditions and influence your systems of work
- Understand the relationship between stress and performance/risk of error
- Take away a tangible model for understanding the relationship between our physiological needs and performance – do we set ourselves up to fail?
- Understand strategies to optimise High Performance Teamworking with ad hoc teams
“All health-care workers need to have a basic understanding of human factors principles. Health-care workers who do not understand the basics of human factors are like infection control professionals not knowing about microbiology”
– World Health Organisation
Reducing litigation claims from avoidable harm by just 10% would save the NHS over £250 million per year.
(Based on most recent figures from NHS Resolution)
“Superb delivery of a supremely relevant subject, which should be mandatory training through all realms of healthcare – it has totally inspired me to put into effect much of what has been taught. Really excellent – makes me want to learn more and pas on these nuggets to everyone! So much learnt about self, others, prevention of errors – too much to say – the whole course is highly relevant”
– Dr Samantha Anthony, Associate Specialist (Dermatology, West Hertfordshire NHS Trust