Live, Expert-Led Masterclasses
Course: Introduction to Human Factors
Understand the core principles of Human Factors and how they impact safety, performance, and teamwork in healthcare. This course explores systems thinking, decision-making, communication across hierarchies, and what high-performing teams look like in practice.
Date: 5th March 2026
👉 For more information and to Secure your place.
Course: PSIRF Lite
Gain a clear understanding of PSIRF and how it differs from previous investigation frameworks. This practical course introduces Systems Thinking, Restorative Practice, and a range of response tools - including After Action Reviews - with opportunities for guided practice.
Date: 26th March 2026
👉 For more information and to Secure your place
Course: Systems approach to Patient Safety Incident Investigations
Deepen your understanding of PSIRF and systems-based learning. This course explores Safety II principles, a structured response planning process, and a range of investigation tools - including SIEPS, timeline mapping, and work system scans. Learn how to conduct interviews with care, apply safety science to understand causation, and write clear, effective investigation reports.
Date: 21st & 22nd April 2026
👉 For more information and to Secure your place
Course: Patient, family and staff involvement in learning from Patient Safety Incidents
Explore how to apply restorative principles and compassionate communication when responding to safety incidents. This course helps you support patients, families, and staff through trauma, understand Duty of Candour in practice, and manage complex cases involving multiple investigations. Learn how to share findings meaningfully and navigate challenging conversations with confidence.
Date: 30th April 2026
👉 For more information and to Secure your place
Course: A Systems Approach to Learning from Patient Safety Incidents - Oversight Training
A practical introduction for those overseeing patient safety investigations under PSIRF. Explore just culture, restorative approaches, and how to support effective, proportionate investigations across complex systems.
Date: 5th May 2026
👉 For more information and to Secure your place
Pricing:
Individual Place: £299 + VAT per session
Group Discount: £249 + VAT per session (when booking 3 or more)
Places fill quickly – book now to secure your spot and gain practical tools, expert facilitation, and peer learning opportunities.