Marsha Jadoonanan
Trainer & Investigations & Safety Culture Specialist
Marsha is a registered nurse and experienced healthcare governance and patient safety leader with over 20 years across NHS acute care and senior roles within the independent sector. She has led organisation‑wide patient safety transformation, including the strategic implementation of the Patient Safety Incident Response Framework (PSIRF), regulatory assurance systems, and intelligent monitoring dashboards that strengthen clinical governance and learning.
As previous Head of Patient Safety & Learning at a large private provider, Marsha served as the organisation’s designated Patient Safety Specialist, providing expert oversight to the Clinical Governance Board and Executive Leadership. Her work has shaped safer systems, improved incident learning, and embedded just culture and Safety II principles across diverse clinical environments. Currently Marsha serves as a Divisional Governance Lead in the NHS.
Her clinical background as a Pain Management Specialist and Advanced Nurse Practitioner underpins her governance expertise with strong frontline credibility. She holds an MSc in Quality & Patient Safety Improvement from the University of Nottingham, an MSc in Clinical Healthcare Practice from Oxford Brookes University, and professional certifications including NHS England Patient Safety Specialist training, HSSIB investigation training, PRINCE2 Agile, and Change Management Practitioner.
Marsha brings a distinctive blend of strategic insight, operational excellence, and human‑centred leadership — helping organisations build safer cultures, stronger governance, and meaningful learning systems.