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Compassionate Communication for Healthcare Workplaces - “skillfully managing conflict”

Course length
6-hour course
CPD points
6 CPD points
Booking
Make enquiry
Module leader
Associates

This programme will support delegates to expertly manage conflict with both clients and individually within their own team.

The principles and practices of Nonviolent Communication offer a paradigm shift in how we communicate – rather than relying on automatic reactions, you will learn ways to create choice during difficult interactions, allowing a return to calm compassion for ourselves, and clarity with how to proceed.

Who is this course suitable for?

If you are looking for team training, some practices/organisations choose to nominate a smaller group of key individuals who will then be able to champion the practices within their teams.

Course objectives

This course will:

  • Understand clients and their colleagues better

  • Enhance their communication through skillful listening and receiving

  • Engage with empathy during challenging situations.