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Course length
12-hour course
CPD points
12 CPD points
Module leader

CPD certified, by the CPD Certification Service

Those in clinical leadership roles form a crucial link between front line staff and the higher levels of management. This flexible 12 hour course - Human Factors and Patient Safety for Clinical Leaders - provides the knowledge and skills to ensure clinical leaders can apply, and advocate for, Human Factors in their organisation.

Course objectives

This course will:

  • Explore how Human Capabilities and Limitations influence Leadership and Management in healthcare

  • Introduce the concept of Systems Thinking and Models of Safety; looking beyond the individual and the flawed concept of human error

  • Discuss Human Capabilities & Limitations and how those influence quality and safety of care – how humans can be heroes and hazards

  • Unpick the nature of human fallibility and why practice does not always make perfect

  • Teach you how to recognise error-provoking conditions and influence your systems of work including the relationship between stress and performance/risk of error

  • Present a tangible model for understanding the relationship between our physiological needs and performance; do we set ourselves up to fail?

  • Understand strategies to optimise high performing team working with ad hoc teams

  • Develop your awareness of how to create an environment of Psychological Safety for your team