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Course length
12-hour course
CPD points
12 CPD points
Module leader

CPD certified, by the CPD Certification Service

Leading by example is vital if we want Human Factors For Healthcare to become "business as usual" for our healthcare systems. This flexible 12 hour course provides senior leaders and healthcare executives the opportunity to increase their knowledge and explore the role they can play in implementing a Human Factors approach in their organisation.

Who is this course suitable for?

  • Suitable for all Healthcare Leaders, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Introduce the concept of Systems Thinking and Models of Safety; looking beyond the individual and the flawed concept of human error

  • Give you the knowledge and skills to set your people up to succeed

  • Explore the implications of Human Capabilities and Limitations on patient safety, and how systems can be designed to mitigate for these

  • Examine different models of safety; balancing compliance and flexibility within standardisation of safety processes

  • Demonstrate how to ensure a high level of risk reporting and effective dissemination of learning from incidents

  • Discuss a Just and Learning Culture, reducing the fear of blame

  • Look at how to embrace Transformational Leadership with lessons from Olympic Sport

Course testimonials

Ali was a great facilitator - very inclusive and full of energy.

Helen Horth
Hull University Teaching Hospitals NHS Trust