Skip to main content
Course length
6-hour course
CPD points
6 CPD points
Module leader

CPD certified, by the CPD Certification Service

Navigating Complexity and Learning From Excellence is a one-day course that helps you to understand the inherent complexities that make up modern healthcare, your role in organisational learning and how you can learn from excellence, not just failure.

Who is this course suitable for?

  • Suitable for all Healthcare Professionals, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Explore the emergence of Safety II and learning from excellence approaches in the workplace

  • Examine how this can help create a just culture

  • Discuss the limitations of a one size fits all approach to risk management in healthcare

  • Establish the importance of acknowledging complexity in healthcare

  • Introduce tools/approaches that can help us nativate that complexity

  • Develop your understanding of the role of adaptive behaviours in organisational learning

  • Develop ideas of how these insights can be applied with your own organisation