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Course length
18-hour course
CPD points
18 CPD points
Module leader

CPD certified, by the CPD Certification Service

Perfect for all Healthcare Professionals with a special interest in Patient Safety, this flexible 18 hour course will help you embed the principles of Human Factors For Healthcare in your practice, your teams and your organisational systems.

Who is this course suitable for?

  • Suitable for all Healthcare Professionals, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Introduce the concept of Systems Thinking and Models of Safety; looking beyond the individual and the flawed concept of human error

  • Explore evidence-based tools for analysing person-system interactions

  • Look at Human Capabilities and Limitations and how those influence quality and safety of care; how humans can be heroes and hazards

  • Unpick the nature of human fallibility and why practice does not always make perfect

  • Give you the knowledge to proactively contribute to the safety culture in your organisation

  • Teach you to recognise error-provoking conditions and influence your systems of work

  • Demonstrate the relationship between stress and performance/risk of error

  • Provide a tangible model for understanding the relationship between our physiological needs and performance; do we set ourselves up to fail?

  • Discuss the principles of high performing teams; what makes them tick? Looking at examples from risk industries and elite sport

  • Develop your understanding of motivation; what drives people to excel?

  • Analyse behaviours that influence dysfunction in teams

  • Examine personality differences and communication preferences

  • Present strategies to build effective ad hoc teams

Course testimonials

The course was really helpful and introduced lots of new concepts. Paul was an excellent teacher and the different methods used for teaching gave a good overview

Emily Newton Dunn
University Hospitals Plymouth NHS Trust