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Course length
12-hour course
CPD points
12 CPD points
Module leader

CPD certified, by the CPD Certification Service

Integrating Human Factors and Quality Improvement is a two-day course combining Quality Improvement methodologies with the underlying principles of Human Factors and Performance Science.

Who is this course suitable for?

  • Suitable for all Healthcare Professionals involved in Quality Improvement, both clinical and non-clinical

  • Applicable to all departments and Multi-disciplinary teams

Course objectives

This course will:

  • Provide a unique introduction to Human Factors Science and Quality Improvement Methodology

  • Introduce what is meant by Systems Thinking

  • Look at how to differentiate types of data in healthcare

  • Explore dealing with variation in data

  • Develop your understanding of the psychology of change

  • Discuss how to run run-charts, PDSA cycles and other QI methods of tracking change

  • Investigate what needs to change and how do we get there?