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  5. A Systems Approach to Learning from Patient Safety Incidents - Oversight Training

A Systems Approach to Learning from Patient Safety Incidents - Oversight Training

Course length
6-hour course
CPD points
6 CPD points
Booking
Make enquiry
Module leader
Associates

CPD certified, by the CPD Certification Service

Tailored for healthcare executives and leadership teams, A Systems Approach to Learning from Patient Safety Incidents - Oversight Training provides a one-day overview of PSIRF, and explores how leaders can effectively oversee and support investigations, and their outcomes.

Who is this course suitable for?

  • Executive, Commissioning and Service managers supporting service lead 

  • All Executive, Commissioner and Service Leads for investigation investigator roles

  • All Lead investigators conducting patient safety incident investigations

  • Regulatory bodies

  • Applicable to all domains of healthcare

Course objectives

This course will:

  • Introduce the NHS PSIRF and associated documents (PSIRP, PSII standards), and discuss how they apply in your context

  • Identify how to effectively oversee and support processes related to incident response

  • Discuss a just culture approach; maintaining openness, transparency and improvement focus

  • Consider the restorative aspect of just culture; how to ensure that further harm is prevented to those already harmed

  • Discuss the importance of communication and involvement of those affected – patients, families and staff

  • Establish the complexities of PSII commissioning and planning in your organisation

  • Explore managing complex investigations spanning different organisational, care setting, and stakeholder boundaries